IGL Support

Tax-Exempt Purchases

Qualified schools, government agencies, and nonprofit organizations may place tax-exempt orders with IGL. Submit your exemption certificate below and our team will verify it within 1–2 business days.

Submit Certificate How It Works

Who Qualifies

Public schools & school districts
Private schools
Government organizations
Qualified nonprofit organizations
Community youth programs

Eligibility depends on valid documentation and applicable state requirements.

Process

How Tax-Exempt Ordering Works

Create an Account

Submit Your Certificate

Upload a valid State Sales Tax Exemption Certificate using the secure form on this page. Federal EIN letters are not accepted as proof of sales tax exemption.

Wait for Verification

Our team reviews your documents and updates your account status within 1–2 business days. You will receive a confirmation email once approved.

Place Orders Tax-Free

Once approved, your exemption is saved on file. Future orders are processed automatically without sales tax where applicable.

Submit

Upload Your Tax Exemption Certificate

To enable tax-exempt purchasing, please submit a valid exemption certificate issued by your state or organization authority. Most submissions are reviewed within 1–2 business days.

Before You Submit

We require a signed State-Issued Sales Tax Exemption Certificate. Federal EIN letters are not accepted as proof of sales tax exemption.
Please wait for confirmation of approval before placing your order. We are unable to refund sales tax on orders placed prior to account verification.
Ensure the organization name on your certificate matches the name on your account exactly.

FAQ

Frequently Asked Questions

Who can submit a tax exemption certificate?

Schools, government entities, nonprofits, and other qualified organizations that hold valid exemption documentation.

Do I need to submit a certificate for every order?

No. Once approved, your organization's exemption record is saved on file for all future purchases.

What if I already placed an order?

Contact our support team with your order number and certificate. We will review it on a case-by-case basis.

How long does approval take?

Most requests are reviewed within 1–2 business days. You will receive an email once your account is updated.

Need Assistance?

Our institutional sales team is ready to help with bulk orders and PO processing.

Email: support@iglhoop.com